Ep 33: Hot Desk Podcast: Talking RingCentral, Zoom, SCM Canadian Railways, ERP/SAP, WebEx, US Open

We’re LIVE for Ep 33 of the MI&S Hot Desk Podcast! Join Robert Kramer, Melody Brue for a rundown of what’s up this week in collaboration, CX, ERP & SCM, and a little sports tech. We’re talking lots of great stuff – RingCentral RingCX AI, Zoom Q2 2025 Earnings, ERP Vulnerabilities, SAP, SCM/Canadian Railways, Webex AI Codec, and the US Open Tennis Tournament.

Watch the full episode here:

Listen to the audio here:

1:45 RingCentral Announces AI for RingCX
7:22 Zoom Q2 2024 Earnings
12:54 SCM Canada Railways Significance
16:51 ERP/SAP Vulnerabilities
24:05 WebEx AI Codec
30:12 US Open

RingCentral Announces AI for RingCX

https://ir.ringcentral.com/news/press-release-details/2024/RingCentral-Announces-New-AI-Powered-Capabilities-for-RingCX/default.aspx

Zoom Q2 2024 Earnings

https://www.cnbc.com/2024/08/22/zoom-stock-has-best-day-since-2022-on-q2-2025-results-raised-guidance.html

SCM Canada Railways Significance

https://www.cnn.com/2024/08/22/business/canada-rail-shutdown-ends/index.html

https://www.supplychaintoday.com/the-worst-supply-chain-disruptions-in-modern-usa-history/

ERP/SAP Vulnerabilities

https://www.csoonline.com/article/3486653/sap-patches-critical-bugs-allowing-full-system-compromise.html

https://www.erpadvisorsgroup.com/blog/why-upgrade-erp

WebEx AI Codec

https://blog.webex.com/hybrid-work/announcing-the-availability-of-industry-first-webex-ai-codec-transforming-your-audio-experiences/

US Open

https://www.linkedin.com/posts/robert-kramer-58239b22_gtt-activity-7232087277114445824-f2T0?utm_source=share&utm_medium=member_desktop

https://aibusiness.com/nlp/ibm-usta-serve-up-enhanced-generative-ai-features-at-2024-us-open?sf198861740=1#close-modal

https://www.ibm.com/campaign/2024/ai-skills-tennis

Disclaimer: This show is for information and entertainment purposes only. While we will discuss publicly traded companies on this show. The contents of this show should not be taken as investment advice.

Melody Brue
+ posts

Mel Brue is vice president and principal analyst covering modern work and financial services. Mel has more than 25 years of real tech industry experience in marketing, business development, and communications across various disciplines, both in-house and at agencies, with companies ranging from start-ups to global brands. She has built a unique specialty working in technology and highly regulated spaces, such as mobile payments and finance, gaming, automotive, wine and spirits, and mobile content, ensuring initiatives address the needs of customers, employees, lobbyists and legislators, as well as shareholders. 

Robert Kramer
VP & Principal Analyst at Moor Insights & Strategy |  + posts

Robert Kramer is vice president and principal analyst covering enterprise data, including data management, databases, data lakes, data observability, data analytics, and data protection. Robert has over 30 years of proven experience with startups, IT companies, global marketing, detailed strategies, business modeling, and planning, working with enterprise companies, GTM assets, management, and execution.

Patrick Moorhead

Patrick founded the firm based on his real-world world technology experiences with the understanding of what he wasn’t getting from analysts and consultants. Ten years later, Patrick is ranked #1 among technology industry analysts in terms of “power” (ARInsights)  in “press citations” (Apollo Research). Moorhead is a contributor at Forbes and frequently appears on CNBC. He is a broad-based analyst covering a wide variety of topics including the cloud, enterprise SaaS, collaboration, client computing, and semiconductors. He has 30 years of experience including 15 years of executive experience at high tech companies (NCR, AT&T, Compaq, now HP, and AMD) leading strategy, product management, product marketing, and corporate marketing, including three industry board appointments.